While still in Beta Mode, The Broker Forum launched the Member Score feature last week.
The Member Score is an algorithm based assessment of a member’s standing on The Broker Forum. The objective of the Member Score is to enable members to quickly assess a prospective business partner’s track record on our website before entering into or initiating a transaction.
The Member Score feature is scheduled to be launched in two phases. Phase 1 (Launch in Beta) is designed so that members see their own score, but cannot view other member’s score. In Phase 2, scores will be available to all members. Every member will start with a score of 70, so as to give all members an opportunity to improve their score prior to the end of Phase 1.
These scores will be displayed in the search results, the PO section and Member profile section of the website.
Various behavioral elements on the website have been taken into consideration for the introduction of this feature. The key elements affecting the score positively are: Positive feedbacks received, Negative feedbacks resolved, Successful escrow transaction (both parties). Elements that could negatively affect the score are: Negative feedback received, Counterfeit proven or Customs Seizure transaction (Vendor), failed escrow transaction (vendor), failed ISCP stock check as well as unjustified feedback (Issuer).
Members should expect the calculation to evolve as additional behavioral elements will be factored in over time. Please check here for updates on the way the Member Score is calculated
Improving your score on The Broker Forum is about following sound business guidelines:
- Avoid posting as Stock inventory that you do not own so Moderators will not report you.
- Encourage your trading partners to rate you positively on the Member Feedback System.
- Resolve your trading issues and indicate this by using our Resolved tab in the member rating module, and,
- Above all, you must avoid trading in parts that may be counterfeit.
For any questions regarding the Member Score, please feel free to contact your account manager.
